What is servicenow?
ServiceNow is a cloud-based Platform-as-a-Service (PaaS) that uses AI and machine learning to automate enterprise workflows, specifically for IT, HR, customer service, and security. It serves as a central system of action, connecting disparate departments to streamline processes, improve productivity, and enhance employee and customer experiences. Key Aspects of ServiceNow: Core Functionality: Originating in IT Service Management…